Delivery Information
Please note due to the ongoing strike action by Royal Mail, we are experiencing disruptions and delays from our normal delivery service across all orders. This is unfortunately outside of our control.
If your order is required urgently, we recommend you select priority delivery at checkout; please note, during the strike period, priority delivery does not guarantee your order will arrive within 48-72 hours, however it is likely to arrive quicker than the usual standard service.
We apologise for any inconvenience caused and thank you for your patience.
Please note: Last orders ahead of the festive period will be dispatched on 21st December. Order dispatch will resume after the festive period from the 3rd of January.
FREE Super-saver Delivery when you spend over £40
We aim to deliver in the UK within 3-5 working days of order confirmation, get in touch via email Hello@theOWstore.com if you have any questions.
Priority Delivery
48-hour delivery in the UK is available from £8.95 for orders placed Monday to Thursday only, if you place a 48-hour delivery order on Friday, Saturday or Sunday, then your order will be sent on Monday for arrival by Wednesday. Please allow up to 72 hours for delivery if you live in more remote areas of the country.
Super-saver delivery within the UK is £3.95 unless there are any current site offers offering free postage and packing on orders over a certain amount.
If in the unlikely event, you are not satisfied with the delivery charges then you have the right to cancel your order. No cost will be incurred by yourself should you decide to cancel your order.
International Deliveries
International delivery varies and is determined by your basket/cart value. Please enter the products you wish to purchase into your basket/cart, then your shipping costs will be calculated at checkout.
If in the unlikely event, you are not satisfied with the delivery charges then you have the right to cancel your order. No cost will be incurred by yourself should you decide to cancel your order.
How Long Will It Take For My Package To Arrive?
UK Deliveries
48-hour delivery orders are usually delivered with two working days, but please allow up to 72 hours for delivery if you live in more remote areas of the country.
We aim to deliver within 3-5 working days of order confirmation, although we ask that you allow up to 7 working days before contacting customer services via email Hello@theOWstore.com.
Worldwide Deliveries
Organic Works products can be delivered worldwide. We aim to deliver within 7-14 working days of order confirmation, although we ask that you allow 14 days for delivery before contacting customer services via email Hello@theOWstore.com.